It was a wonderful new car buying experience at the Mercedes-Benz of Beaverton. My sale adviser -Thien Do - answered all my hard questions and meticulously explained every single package/option. I visited the dealership on multiple days and test-drove multiple vehicles based on different objectives. For instance, in one evening, Thien demonstrated the Advanced Lighting Package thereby allowing me to compare the differences of headlights and the indoor ambient lights. Consequently, I was able to preciously customize my vehicle order with a set of features I really want. While awaiting the vehicle delivery, Thien kept me posted on weekly basis and provided very accurate estimate. Even after I picked up my new car, Thien still continued following up my questions on operating some of the advanced features. Thanks Thien, you've done an outstanding job!
Thein Do was very helpful in helping me get the car I wanted for a price I could afford. We kept the haggling to a minimum, and the atmosphere was very calm.
Ian Kim was very friendly and straight to the point. Best car dealer.
Frendly helpful staff
Excellent service by all
Great service. Eric at the service department was professional and polite. They fixed my car very fast. Best Mercedes dealership in Oregon.
Great Dealership that Stands Behind Its Product: In October 2016, right around my birthday, it was time for us to get a new (or at least, new to us) car. After test driving different cars, we decided on a Mercedes GL class and found the ? More Great Dealership that Stands Behind Its Product: In October 2016, right around my birthday, it was time for us to get a new (or at least, new to us) car. After test driving different cars, we decided on a Mercedes GL class and found the perfect one at Mercedes-Benz of Beaverton. The sales staff were helpful and friendly and we bought our new 2013 Mercedes sight unseen ? it had not yet arrived at the dealership, but we knew we were in good hands. Unfortunately, as can happen with pre-owned cars, the car had its issues and was in the shop a lot. There are just some things Mercedes-Benz of Beaverton cannot control. For the things they could control, however, they were perfect. They certified the car before we took possession and they stood behind that certification. They fixed every problem that we had without question and always had a greater loaner car for us ? we bought a 7-seater and, when necessary, they always had one ready for us. The last time the car was in the shop a fire broke out and scorched the car ? another thing Mercedes-Benz of Beaverton cannot control. Importantly, they informed us immediately, acted professionally and did what was right. They repurchased the car using the certified pre-owned Blue Book value (not the lower, trade-in value). They also found us the perfect replacement, a 2014 Mercedes GL class, and sold it to us for a fair price. Finally, even though interest rates increased, they ensured that we paid the same rate for the loan on the new car that we had for the old car. People told me that I should buy a new car, rather than a certified pre-owned car, given the troubles with the car. I explained that, as long as I buy from Mercedes-Benz of Beaverton, I will be fine with any car. I am staying with this dealership and recommend them to everyone.
Fantastic team at Beaverton Mercedes. Everyone is very friendly and helpful and made sure all my questions were answered. I would absolutely buy another car from these guys and recommend them highly.
I had a great experience. The staff was friendly, the process moved quickly, and I'm quite happy with my purchase and overall experience. Definitely recommend! ? More I had a great experience. The staff was friendly, the process moved quickly, and I'm quite happy with my purchase and overall experience. Definitely recommend! Edit: I'm changing my review from 5 to 4 stars; Reason for this is, after the initial signing of the paperwork, I was asked to come back the next day to sign some things. Ok, no problem there, I get that. Then I was called a few days later, and had to come back yet again to sign more paperwork. I got called last friday, and told that I needed to sign yet ANOTHER set of paperwork. Making 3 separate 30 mile round trip trips to do this, when all of that could easily be done either via docusign, or by emailing the forms, I sign/scan and send them back. I find all this need to keep signing forms a little eyebrow raising for what should have been a simple transaction concluded in one evening.
You are not leaving without a Mercedes! ?? Got an slk and after 1 year no regrets!
Great experience. Norm is fantastic!
The best hands down ask for Norm.
perfect service !
This dealership represents Mercedes-Benz to the highest level. Valerie went above and beyond to ensure our experience was of the highest quality. I continue to recommend Mercedes-Benz of Beaverton to be the best all around dealership in the Portland metropolitan area in luxury car service. They are the best in service hands down.
Loved it here. I stop by once in a while to check out new and updated models. No one here has pressured me or made me feel uncomfortable.
My husband and I just purchased a used car from the Mercedes Benz in Beaverton. Our sales consultant, Bhakti, made it the best car buying experience I have ever had. She was very knowledgeable and sweet and she had a great eye for ? More My husband and I just purchased a used car from the Mercedes Benz in Beaverton. Our sales consultant, Bhakti, made it the best car buying experience I have ever had. She was very knowledgeable and sweet and she had a great eye for details. She even called the next morning to see if we had an enjoyable ride home....we live 3 hours away. Thank you Bhakti for taking such good care of us.
Dillon in service did an excellent job helping me with my service appointment. He had all of the paperwork ready when I walked in the door, and when I was done with him Chy had a loaner car pulled up and ready for me. The team you have built there is outstanding. Thank you guys for all that you do.